Need Help?
If you have an issue or question that hasn't been answered here, please get in touch through our Contact Page and someone from our team will assist you as soon as possible. Thank you!
Where are your physical store locations?
We have two physical store locations in Missouri:
Passions Adult Boutique - Boonville
17701 Old 5 Drive Boonville, MO 65233
Passions Adult Boutique - Columbia
1108 Business Loop 70 E Columbia, MO 65201
Both stores are open 7 days a week. Please visit our Store Locator page for directions and hours of operation.
Do you offer discreet shipping?
Yes, we understand the importance of privacy. All our packages are shipped in plain, unmarked boxes with no reference to Passions Adult Boutique or the nature of the contents.
How long does shipping take?
We offer several shipping options to accommodate your needs:
Standard Shipping: 3-5 business days.
Express Shipping: 1-2 business days.
Please note that shipping times may vary depending on your location and the shipping option you choose at checkout.
What is your return policy?
Due to the intimate nature of our products, all sales are final. However, if you receive a damaged or defective item, please contact our customer service within 15 days of delivery, and we will arrange for a replacement.
Can I return items purchased in-store?
For health and hygiene reasons, we do not accept returns on any items purchased in-store. If an item is defective, please bring it back with your receipt, and we will be happy to assist with an exchange.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards for both in-store and online purchases.
Are your products body-safe?
Yes, we prioritize the safety and well-being of our customers. All of our products are made from body-safe, high-quality materials, and we strive to stock brands known for their commitment to safety and innovation.